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Proximity Call Center Trainer - BMSC

Naucalpan de Juárez, México

Postulate

Description


Provides educational training to support the development and growth of the Proximity Call Center.

Develops and delivers training programs in support of very complex products and procedures and/or for a major area or large customer. Establishes and/or reviews course content and objectives. Leads work of customer service employees, including evaluating the effectiveness of their training presentations and programs


Qualifications



•Adult Learning: Theory and Practice
•Analytical Thinking
•Decision Making and Critical Thinking
•Interpersonal Relationships
•Knowledge of Organization
•Make data-driven decisions
•Service Excellence
•Think strategically and globally
•Training Delivery
•Training Evaluation

Typically requires a minimum of eight years training experience and Bachelors Degree in Business Administration, a related field or equivalent experience.


ID de la oferta 2015405 Fecha de publicación 04/17/2020

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