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Technical Specialist Systems Analysis

Azcapotzalco, México


Overall Description:
Responsible for implementing, improving, supporting and leading the processes, strategies and technical tools for the Risk Management Organization. Provide support for the existing CAMS application which is the application for processing 3rd Party damage claims through the entire lifecycle as well as provide input and expertise in transforming the key functions of the application by utilizing information and knowledge of the business and technology.

Key Roles and Responsibilities:

Ø Support and maintain the current CAMS Application.
Ø Collaborate with Risk Management SMEs and users to identify and define business requirements for the transformation of the CAMS application.
Ø Partner with IT on the design, user experience and flow of the application.
Ø Actively participate in demos and discussions regarding the application build.
Ø Create test plans.
Ø Perform User Acceptance Testing
Ø Perform User Verification Testing during releases to Production.
Ø Create Reports for Risk Management Organization and other organizations needing data.
Ø Schedule recurring reports.
Ø Pull Ad Hoc reports.
Ø Query data on tables for analysis or troubleshooting purposes
Ø Monitor RM Chatroom for urgent user issues
Ø Troubleshoot any system issues.
Ø Manage the RM CAMS Support mailbox – perform needed requests/respond to issues.
Ø Coordinate with interface applications on data transfer, etc.
Ø Reporting of claim data to CGA web portal for certain states and according to designated time schedule.
Ø Mylogins work – approvals and/or setup of new users and deactivation of users.
Ø TPA access/setup.

Ø Good Communication Skills
Ø Logical thinker
Ø Detail oriented
Ø Technical background – knowledge of database concepts and table relationships
Ø Prior use with a SQL Query tool
Ø Understand system concepts regarding data flow between applications.
Ø MS Excel, Word, Powerpoint
Ø Power BI Report/Dashboard development
Ø Crystal Reports Developmnet
Ø Degree in Information systems or Computer Science is a plus.
Ø Experiencing with BOT development a plus.

ID de la oferta 2112377I-M Fecha de publicación 03/01/2021

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