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SR. SPECIALIST, BILLING ACCOUNTING

Guadalajara, México

Postulate

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here’s your opportunity to combine your passions for entertainment, media and technology to transform our company and your career. 

As a Sr. SPECIALIST, BILLING ACCOUNTING (BRM Billing Relationship Management) you will be performing the following:

  • Contribute work to one or more billing areas and or process improvement efforts to deliver effectiveness and accuracy in billing information.
  • Work on implementation of billing system solutions and new features.
  • May perform one or more of the following billing operations functions. - system solution design, strategy, vendor management, feature testing, quality assurance, data requests, business case, data gathering, customer experience or others.

Job Contribution:
Works with limited supervision, follows established procedures and serves as a team member for projects.
Facilitates end to end customer billing processes, including bill verification, tax/tariff rate changes, invoice tracking/resolution with internal/external suppliers, error management and correction, customer/bill investigation and inquiry processes. Evaluates financial/economic analysis of new/existing vendor relationships throughout billing process (invoicing, Collecting etc.). The contract negotiation for pricing for Billing Services, terms and conditions on the relationship and the daily management of supplier compliance to those obligations. Manages control and forecasting of billing expenses and industry studies to support current/future planning regarding vendor/internal relationships or others.


Additionally, you will be:

  • Working with limited supervision, follows established procedures and serves as a team member for projects.
  • Facilitating end to end customer billing processes, including bill verification, tax/tariff rate changes, invoice tracking/resolution with internal/external suppliers, error management and correction, customer/bill investigation and inquiry processes.
  • Evaluating financial/economic analysis of new/existing vendor relationships throughout billing process (invoicing, Collecting etc.).
  • Contract negotiation for pricing for Billing Services, terms and conditions on the relationship and the daily management of supplier compliance to those obligations.
  • Managing control and forecasting of billing expenses and industry studies to support current/future planning regarding vendor/internal relationships or others.

Qualifications – External

  • Qualifications: detail oriented, customer focused
  • Skills / competencies: Analytical skills,  
  • Technical knowledge – contracts/provisioning/ordering/billing systems, billing background, previous customer facing experience
  • Advanced excel skills,
  • Excellent communication skills (fluent English – verbal, written)


ID de la oferta 2152322I Fecha de publicación 09/22/2021

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