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Technical Specialist, Field Engineering

Guadalajara, México


At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here’s your opportunity to combine your passions for entertainment, media and technology to transform our company and your career. 

At AT&T, we bring the world together with technology in ways you never imagined. Whether it’s your next big idea or the newest innovation, we’re looking for people like you to lead the way. Your creative solutions could impact innovations across telecommunications to transform our company and your career. Step into a future with AT&T.

You as a Technical Specialist Field Eng. Will be responsible of:

Performing network support. Operating and maintaining network components in a complex multi-vendor environment.
• Analyzing network problems, performing configuration changes on network devices and network applications.
• Implementation of security policies to control customer network traffic in complex security environments built upon multi-vendor security products (Cisco/Juniper).
• Support IT network infrastructure projects with our remote teams.
• Coordinate and implement network related projects in cooperation with our customers
• Provide architectural last level solutions based on our infrastructure approach.
• Support and coordinate network infrastructure “End of Life” replacement projects.
• Cooperation on implementation of various projects in the customer’s network environment.
• Support for the architectural reviews and proposals of network environments improvement.
• Provide technical last level support or your network based customer.

• Fluent in English, both written and verbal
• Operational knowledge on CCNP level
• Enhanced knowledge of Cisco IOS or ASA or Juniper JunOS
• Great knowledge of TCP / IP (including all common used routing protocols: BGP, OSPF)
• Enhanced knowledge IP-services (DNS, DHCP)
• Enhanced knowledge of Switch and Router Configuration
• Knowledge or problem and change management process is advantage
• Customer and service orientation, ability to operate well in an international environment, multicultural environment
• Ability to coordinate and deploy network related infrastructure projects
• Reliability, responsiveness and flexibility, Communication Skills, High motivation, Teamwork skills
• 5+ years in real production environment.

* Network deliver specialists are expected to support customers in different time zones, which include migrations and changes in the evenings and at weekends. Therefore, the position may require working on 8x5 shift model accompanied with an on-duty/on-call service to cover for the AMERICAS non-business hour’s events.

ID de la oferta 2202753I Fecha de publicación 01/07/2022

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